In pursuit of the above commitment, Keed Ghana Ltd. has developed mechanisms to determine customer requirements and will strive to meet and often exceed them. It will remain customer centric, innovative and relevant as guided by the ISO 9001:2015 Standard, Constitution of Ghana, Gaming Act, National Lotto Act, Data Protection Act, KEED GHANA LTD. Strategic Plan and other National Policy documents.
Keed Ghana Ltd. has established this Quality Policy to be consistent with the purpose and context of our organization. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers' regulatory and legislative requirements as well as our commitment to continually improve our management system. The framework for the establishment of our departmental quality objectives is founded on the following.
Customer Focus: As an organization, we have made a commitment to understand our current and future customers' needs; meet their requirements and strive to exceed their expectations.
Leadership: Our top Management have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.
Engagement of People: As an organization we recognize that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit.
Process Approach: As an organization we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
Improvement: We have committed to achieving continual improvement across all aspects of our quality management system.
Evidence-based Decision Making: As an organization we have committed to making decisions relating to our QMS following an analysis of relevant data and information.
Relationship Management: The organization recognizes that the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
Quality objectives shall be established annually, measured, monitored, communicated and updated at all functional levels.
This Quality Policy will be reviewed from time to time in line with the Gaming, National Lotto Act and applicable requirements to remain alive to the emerging developments in Gaming and Lottery Sector.
The Management shall ensure effective communication of this Policy to all its functional levels and interested parties.